Field Services & Tech Dispatch
IMAC Services
Every install, move, add, and change — handled professionally.
Contact UsOverview
IMAC (Install, Move, Add, Change) services are the bread and butter of enterprise IT field operations. Saidatech manages IMAC projects of any scale — from a single workstation relocation to a 1,000-seat office move. Every IMAC task is tracked, documented, and completed per your change management procedures.
What We Deliver
New workstation and device installations
Office and cubicle equipment relocations
Hardware additions (monitors, docking stations, peripherals)
Configuration changes and upgrades
Network drop activation and testing
Asset tagging and inventory updates
User acceptance testing and sign-off
Project management for large-scale IMAC events
How It Works
1
You Contact Us
Submit an RFQ or call our dispatch line.
2
We Scope & Schedule
We assess requirements and assign technicians.
3
We Deploy
Certified technician dispatched to your site.
4
We Document
Full reporting, photos, and sign-off provided.
5
Ongoing Support
Continuous support and SLA management.
SLA Options
| Tier | Response Time | Availability | Best For |
|---|---|---|---|
| Standard | NBD | Mon-Fri 8-5 | Planned work, non-critical |
| Priority | Same Day | Mon-Sat 7-7 | Important but flexible |
| Emergency / Critical | 4 Hours | 24/7/365 | Mission-critical systems |
Technology Partners
Cisco
Dell
HPE
Lenovo
Fortinet
Aruba
Let's Talk About IMAC Services
Ready to get started? Our team is standing by to discuss your requirements.